None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone's help is a big part of understanding the importance of saying thank you.
The annals of business are filled with stories of companies that thought they had it made and could milk their enterprises without having to bother about improving their products or services. It's amazing how fast they found their markets disappearing.
A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.
Ethical decisions ensure that everyone's best interests are protected. When in doubt, don't.
To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business.
By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.
Give your subconscious a chance to work by turning your brain off from time to time. Don't focus on work or solving problems constantly.
When you have a dream that you can't let go of, trust your instincts and pursue it. But remember: Real dreams take work, They take patience, and sometimes they require you to dig down very deep. Be sure you're willing to do that.
Worrying about the past or the future isn't productive. When you start chastising yourself for past mistakes, or seeing disaster around every corner, stop and take a breath and ask yourself what you can do right now to succeed.
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